XTEC’s returns processing services seamlessly integrate with our other parts management and repair services to support products throughout their lifecycle.

Our reverse logistics program can control the flow of returns, reduce cycle-times, and satisfy the requirements of both management and end-users by automating and tracking the entire returns process. In support of our repair services, XTEC can provide customers or field personnel with a full array of returns processing services, including:

• Telephone or Internet-based Technical Support

• Warranty Management and Verification

• RMA Administration

• Receiving Inspection

• Credit Control

• Resource Recovery

Up to the minute reporting is available day or night via the Internet, and guaranteed dock-to-Internet reporting times are available. So how can we help you manage the flow of your organization’s parts? Contact XTEC today to get the process moving.